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Furniture Shop in Delhi FAQs

Welcome to the Golden Paradise Furniture FAQ page, your one-stop resource for answers to the most common questions about shopping for quality furniture online. Whether you’re furnishing your first apartment, upgrading your living room, or designing a complete home makeover, we’ve gathered clear, helpful answers to make your buying experience simple and stress-free. Find out how to choose the right furniture for your space, including tips on measuring rooms, selecting sizes, and matching styles, colors, and materials. We explain the differences between solid wood, engineered wood, metal, leather, fabric, and upholstery options, so you can pick pieces that suit your lifestyle, budget, and design taste. Learn how to care for and maintain your furniture to keep it looking beautiful for years.
 

Our FAQ page also covers ordering and payment details, including accepted payment methods, EMI and financing options, discount codes, and seasonal offers. Get quick answers about delivery timelines, shipping charges, order tracking, and white-glove delivery services. If you’re wondering about assembly, we explain which items arrive ready to use, which require assembly, and how our professional installation team can help set everything up in your home.

Worried about making the wrong choice? Read about our hassle-free return, exchange, and refund policies, along with warranty coverage and what to do if your furniture arrives damaged or defective. We also explain how to request fabric swatches, custom sizes, and made-to-order pieces so you get exactly what you envisioned.

Frequently asked questions

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Return Policy

We accept returns within 7 days of delivery, and only if the item is damaged or wrong (not as ordered). This is not a general change-of-mind return policy.

How to start a return

Contact us within 7 days of delivery at +91-7838834141 or support@goldenparadisefurniture.in. Please include your order details and photos of the damage or of the wrong item.

Return shipping cost

For accepted returns, return shipping is free. A prepaid return label is included in the package.

Refunds

After we receive and inspect the returned item, approved refunds are processed within 7 days to the original payment method. Banking times may add a few more days before the amount appears.

Condition

Items must be unused and in the condition received, with proof of purchase.

Warranty

All furniture also carries a 1-year warranty for manufacturing / workmanship defects under normal household use. Warranty details are in Store Policies.

Not covered as a return

Change of mind, incorrect assembly by the customer, normal wear, and other exclusions listed under Warranty / Store Policies.

Full related terms: Store Policies · Contact: +91-7838834141

Refund Policy

We accept returns within 7 days of delivery, pan-India, only if the item is damaged or wrong (not as ordered). This is not a general change-of-mind return policy.

For accepted returns, return shipping is free. A prepaid return label is included in the package — you do not pay to send the item back.

After we receive and inspect the returned item, approved refunds are processed within 7 days to the original payment method. Banking times may add a few more days before the amount appears.

Items must be unused and in the condition received, with proof of purchase. Contact +91-7838834141 or support@goldenparadisefurniture.in within 7 days of delivery (include order details and photos). Full details: Return Policy.