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Furniture FAQs: Orders, Delivery, Returns & Product Care

Welcome to the Golden Paradise Furniture FAQ guide. Find answers to common questions about choosing furniture, placing orders, customisation, payment options, delivery, returns, warranty and product care. Whether you are furnishing a living room, bedroom or dining area, this guide will help you understand the buying process and find the information you need before placing an order.
 

For product-specific information, always refer to the individual product page for its dimensions, materials, finish, features and inclusions. If you need further assistance, contact our team or visit our showroom in Shastri Park, Delhi.

Frequently asked questions

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Return Policy

We accept returns within 7 days of delivery for any reason, including change of mind. This applies pan-India. Damaged or wrong items are also covered.

How to start a return

Contact us within 7 days of delivery at +91-7838834141 or support@goldenparadisefurniture.in. Please include your order details. For damaged or wrong items, please also include photos.

Return shipping cost

Return shipping is free (₹0). A prepaid return label is included in the package.

Refunds

After we receive and inspect the returned item, refunds are processed within 7 days to the original payment method. Banking times may add a few more days before the amount appears. Exchanges are not offered. There is no restocking fee.

Condition

Items must be unused and in original condition and packaging, with proof of purchase.

Warranty

All furniture also carries a 1-year warranty for manufacturing / workmanship defects under normal household use. Warranty details are in Store Policies.

Not covered

Incorrect assembly by the customer, normal wear, and other exclusions listed under Warranty / Store Policies.

Golden Paradise Furniture & Interiors · Gate No. 4, Shastri Park, Shahdara, Delhi 110053 · Contact: +91-7838834141 · Store Policies

Refund Policy

We accept returns within 7 days of delivery for any reason, including change of mind. This applies pan-India. Damaged or wrong items are also covered.

Return shipping is free. A prepaid return label is included in the package — you do not pay for the return shipment.

After we receive and inspect the returned item, refunds are processed within 7 days to the original payment method. Banking times may add a few more days before the amount appears. Exchanges are not offered. There is no restocking fee.

Items must be unused and in original condition and packaging, with proof of purchase. Contact +91-7838834141 or support@goldenparadisefurniture.in within 7 days of delivery (include order details; add photos for damaged or wrong items). Address: Gate No. 4, Shastri Park, Shahdara, Delhi 110053. Full details: Return Policy.